Refund

Refund Policy

This Sincerely Yours page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to sincerslyyours.shop.

How Sincerely Yours handles order problems
For purchases made through sincerslyyours.shop, Sincerely Yours applies the following guidance on order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

exceptions at Sincerely Yours
Customers using sincerslyyours.shop can rely on the following Sincerely Yours guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Sincerely Yours: refund timing
This refund timing section covers orders and visits through sincerslyyours.shop for Sincerely Yours. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Our approach at Sincerely Yours to condition of returns
The following condition of returns guidance applies to the Sincerely Yours storefront at sincerslyyours.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Sincerely Yours customers should know about support
Customers using sincerslyyours.shop can rely on the following Sincerely Yours guidance about support. For return or exchange assistance, contact Support@Sincerslyyours.shop or 9043334316.

Our approach at Sincerely Yours to eligibility
The following eligibility guidance applies to the Sincerely Yours storefront at sincerslyyours.shop. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Sincerely Yours to starting a request
The following starting a request guidance applies to the Sincerely Yours storefront at sincerslyyours.shop. When requesting a return or exchange, contact us at Support@Sincerslyyours.shop before sending the item. Once the request is approved, Sincerely Yours will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: Sincerely Yours
Brand name: Sincerely Yours
Email: Support@Sincerslyyours.shop
Phone: 9043334316
Physical address: 62 Pleasant St, Portland, Maine, 04101, United States